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Clickstop, Inc (managing FitnessFire.com) 2535 Bing Miller Lane Urbana, IA 52345 Toll Free 1-866-348-3473
What are your business hours?
We are in the office Mon-Fri from 9am-5pm Central time. You are welcome to place your order on our website at any time or email
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if you have a question. We will respond to your email questions as quickly as possible.
Do you sell wholesale?
Yes! We sell wholesale to qualified businesses and organizations. Call our toll free number 1-866-348-3473 or email
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Do you have a store?
No, we have an office/warehouse location and ship your orders directly from Nutraceutics' warehouse in St. Louis, Missouri. This allows us to keep our overhead low and pass along great product discounts.
How much is shipping?
Shipping rates will vary with the total amount of your order. We ship US Mail and also with UPS. All in-stock items will ship within 48 hours of when you place your order. If you have a specific date that you need your order to arrive, please call us toll free 1-866-348-3473 or email
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so that we may accommodate your request.
Standard (5-6 business days) - starts at $5.50 2nd Day Air - starts at $25 Next Day Air by 10:30am - starts at $45
How long will it take for my order to arrive?
5-6 business days after you place your order. If you have a specific date that you need your order to arrive, please call us toll free 1-866-348-3473 or email
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so that we may accommodate your request.
What if I don't like one of the products that I ordered?
You may return products within 30 days of when you placed your order. Contact us if you are not satisfied with your order and we will work with you to solve the issue. Please call our toll free number 1-866-348-3473 or email
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What types of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, and personal checks or money orders. Please be advised that we will not ship your order until payment has been received. If you send a check, we will wait until the check clears our bank before shipping. Please call our toll free number 1-866-348-3473 or email
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with questions. Make checks payable to Clickstop Inc. Our address: Clickstop Inc 2535 Bing Miller Lane Urbana, IA 52345.
Do you sell my personal information to other companies?
No, we absolutely do not sell your information to other companies. We work hard to protect your personal information and right to privacy. We want your experience with us to be a positive one and hope that you continue to do business with us.
Do you ship outside of the United States?
No.
Privacy: Our Pledge to You, Our Customer
We respect your privacy. To better protect your privacy we provide this notice explaining our online information practices and the way our customer information is collected and used. We do not sell, rent, or loan any identifiable information regarding our customers to any third party. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented.
When you purchase products from us or register for any of our newsletters or services, we automatically place you on our list to receive e-mail regarding updates about special offers, new products, and new services. If you do not wish to receive e-mail updates, please send us an e-mail with "remove" in the subject line.
Information We Collect
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials or information. The information collected at these pages are: Name, Billing Address, Shipping Address, Email address, Phone number, Credit/Debit Card Information. We use the information you provide about yourself when placing an order only to complete that order. This information is confidential, known only to us. We do not share this information with any outside parties except to the extent necessary to complete that order and maintain a customer database. We do not retain credit card numbers or other payment information for purposes other than processing your secure online orders. After your order is placed, your credit card and other payment information records are securely stored on an independent network with no access to or from the internet. Any hardcopy information that is printed out locally here, and is not sent along with your order (internal copies of credit card transaction receipts, for example) is crosscut shredded before being disposed of.
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